Terms of Service

Please read these terms carefully before using the Mind-e platform. By accessing or using our service, you agree to be bound by these terms.

1. Introduction

Welcome to Mind-e's Terms of Service. This document outlines the rules, guidelines, and agreements that govern your use of our service, which allows you to create custom AI agents trained on your own data.

By using Mind-e, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our service.

Important: These Terms constitute a legally binding agreement between you and Mind-e regarding your use of the platform and services.

2. Definitions

Throughout these Terms, we use certain terms with specific meanings:

  • "Mind-e," "we," "us," or "our" refers to the company operating the Mind-e platform
  • "Service" refers to the Mind-e platform, website, and all related services
  • "User," "you," or "your" refers to any individual or entity using our Service
  • "Content" refers to any data, text, files, information, or materials you upload to the Service
  • "AI Agent" refers to the artificial intelligence assistant created using our platform and your Content
  • "Account" refers to your registered account on our Service

3. Account Terms

3.1 Account Registration

To use certain features of our Service, you must register for an account. When registering, you agree to provide accurate, current, and complete information about yourself. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Security

You are responsible for:

  • Maintaining the security of your account and password
  • Promptly notifying us of any unauthorized access or use of your account
  • Ensuring that you log out from your account at the end of each session

We cannot and will not be liable for any loss or damage from your failure to comply with these security obligations.

3.3 Age Requirements

You must be at least 16 years old to use our Service. If you are under 18, you confirm that you have permission from a parent or guardian to use the Service.

4. Service Usage Rules

4.1 Acceptable Use

When using our Service, you agree that you will not:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others, including intellectual property rights
  • Upload or create AI Agents that generate harmful, offensive, or illegal content
  • Use the Service to distribute malware or perform unauthorized network scans
  • Attempt to gain unauthorized access to any part of the Service
  • Use the Service in any way that could disable, overburden, or impair its functionality
  • Create multiple accounts to evade restrictions or limitations

4.2 Content Guidelines

You are solely responsible for the Content you upload to our Service. You agree not to upload Content that:

  • Is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
  • Infringes on any third party's intellectual property rights
  • Contains personally identifiable information about others without their consent
  • Promotes discrimination, bigotry, racism, hatred, or harm against any individual or group
  • Is designed to manipulate, deceive, or mislead users

Content moderation: We reserve the right to review any Content uploaded to our platform and remove material that violates these Terms. However, we do not actively monitor all uploaded Content and rely on users to comply with these guidelines.

5. Intellectual Property Rights

5.1 Your Content

You retain all ownership rights to the Content you upload to our Service. By uploading Content, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and process your Content solely for the purpose of providing and improving the Service to you.

5.2 AI Agents

You own the AI Agents you create using our Service, to the extent permitted by law. However, the underlying technology, algorithms, and platform that power the AI Agents remain the property of Mind-e.

5.3 Mind-e's Intellectual Property

The Service, including its design, graphics, interface, and underlying technology, is owned by Mind-e and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service without our explicit permission.

6. Subscription and Payment Terms

6.1 Pricing and Plans

We offer various subscription plans, which are described on our website. We reserve the right to change our prices at any time, but we will provide advance notice before any price changes affect your subscription.

6.2 Billing

By subscribing to a paid plan, you agree to pay all fees associated with your subscription. Unless otherwise stated:

  • Fees are charged at the beginning of each billing period
  • Subscriptions automatically renew unless cancelled before the renewal date
  • No refunds are provided for partial billing periods

6.3 Cancellation

You may cancel your subscription at any time through your account settings. Upon cancellation, your subscription will remain active until the end of the current billing period, after which it will not renew.

7. Limitation of Liability

To the maximum extent permitted by law:

  • Mind-e is provided "as is" without warranties of any kind, either express or implied
  • We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free
  • We are not responsible for any inaccurate results or outputs from AI Agents
  • In no event will we be liable for any indirect, incidental, special, consequential, or punitive damages
  • Our total liability for any claims relating to these Terms or our Service shall not exceed the amount you paid to us for the Service during the 12 months prior to the claim

8. Indemnification

You agree to indemnify, defend, and hold harmless Mind-e and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with:

  • Your access to or use of the Service
  • Your Content
  • Your violation of these Terms
  • Your violation of any third-party rights, including intellectual property rights or privacy rights

9. Termination

We reserve the right to suspend or terminate your access to the Service, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination:

  • Your right to use the Service will immediately cease
  • We may delete your Content and AI Agents according to our data retention policies
  • All provisions of these Terms which by their nature should survive termination shall survive

10. Changes to Terms

We may modify these Terms at any time. We will notify you of any significant changes by posting the updated Terms on our website or sending you a notification. Your continued use of the Service after any changes to the Terms constitutes your acceptance of those changes.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in [Your Jurisdiction].

12. Contact Information

If you have any questions about these Terms, please contact us:

  • By email: legal@mind-e.co
  • By visiting the contact page on our website

Last Updated: May 2, 2025